Description This article describes how to restart or terminate processes
in FortiMail using CLI commands. Scope FortiMail v7.0.x, v7.2.x, v7.4.x,
v7.6.x. Solution Restarting processes on a FortiMail may be required if
they are not working correctly.R...
Description This article describes the 'Invalid license Duplicated'
error that occurs when a license (.lic) file that has been previously
used is being re-used on a different VM instance and offers a solution.
Scope FortiMail. Solution To resolve thi...
Description This article describes the causes of the Error: 'Test
failed, FortiMail is not authorized' This error is associated with the
autorization of FortiMail in FortiSandbox (Appliance or Enhanced Cloud).
Scope FortiMail, FortiSandbox (Appliance...
Description This article describes how to troubleshoot the NTP
synchronization issue on FortiAuthenticator Scope FortiAuthenticator.
Solution To check the NTP status on FortiAuthenticator, use the
'diagnose system ntp status' command. This command pr...
Description This article describes the causes of the Error:
'FortiGuard-Antispam: Query timeout or invalid response' error typically
indicates an issue with connectivity or configuration. Scope FortiMail.
Solution Check DNS Configuration: It is neces...
