Technical Tip: TAC debug script with TeraTerm

simonz_FTNT · 01-10-2025

Description This article describes how to troubleshoot intermittent users unable to authenticate via FortiAuthProxy. Since the issue is intermittent, means that the configuration is correct but another factor that causing the issue. Scope FortiAuthPr...

simonz_FTNT · 01-07-2025

Description This article describes how to troubleshoot Windows Agent with 2FA manual token authentication error with no issue using Push Token. Scope FortiAuthenticator Windows Agent. Solution When performing simulation using the FortiAuthenticator A...

simonz_FTNT · 10-01-2024

Description This article describes how to simulate file downloads using FortiTester with random file types. Scope FortiTest. Solution Create files object, go to Performance Testing -> Objects -> Files and Create New. Specify name, example below Rando...

simonz_FTNT · 09-03-2024

Description This article describes that the Fortitoken Cloud hostname ftc.fortinet.com IP address will changed from 173.243.137.31 to 69.167.109.248. In the FortiAuthenticator Dashboard -> Status -> License, FortiToken status will show 'Service unrea...

simonz_FTNT · 08-26-2024

Description This article describes the reason why CPU goes high when enabling WAD debug may impact in production traffic. Scope FortiProxy Azure VM. Solution During troubleshooting on FortiProxy, it can be possible to enable WAD to debug to collect i...

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Troubleshooting Tip: FortiAuthProxy user intermittent authentication failed

Troubleshooting Tip: Windows Agent 2FA manual token key in failed to login

Technical Tip: How to simulate file downloads using FortiTester

Technical Tip: FortiToken Cloud Server IP address change

Technical Tip: WAD debug parsing output to console cause high CPU for Azure VM

Technical Tip: TAC debug script with TeraTerm

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