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mmreza
New Contributor II

Created on ‎10-03-2023 03:51 AM

ssl-fortigate

Hello, I have a problem with ssl-vpn, it is very slow, I don't know why
Can anyone guide me?

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srajeswaran
Staff
Staff

Created on ‎10-03-2023 04:09 AM

Was this working fine earlier?
Did you make any recent changes? Forticlient upgrade/ FortiGate upgrade/ Laptop updates?
Can you compare the latency for below tests.
1. ping the Fortigate IP without the VPN connected
2. ping the Fortigate Tunnel interface IP after VPN is connected
3. ping the actual destination reachable over VPN and the latency
These tests will help to identify if the issue is with VPN or ISP/Network. Also, do you see any high CPU/Memory alerts on Fortigate?


Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

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srajeswaran
Staff
Staff

Created on ‎10-03-2023 04:09 AM

Was this working fine earlier?
Did you make any recent changes? Forticlient upgrade/ FortiGate upgrade/ Laptop updates?
Can you compare the latency for below tests.
1. ping the Fortigate IP without the VPN connected
2. ping the Fortigate Tunnel interface IP after VPN is connected
3. ping the actual destination reachable over VPN and the latency
These tests will help to identify if the issue is with VPN or ISP/Network. Also, do you see any high CPU/Memory alerts on Fortigate?


Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.
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