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jaustgen
New Contributor

"Entry is used" Error When Changing WAN1 IP Address

Hi, Got a Fortigate 60E running 5.4.5.

 

Client's ISP wants us to change public static IP.  This morning I added a new route for the new default gateway, then I went over to WAN1 and updated the new IP and subnet mask.  Hit OK, and instead of changing, it came back with an error just saying "Entry is used."

 

I google that and all I see is details about changing from switch mode to interface mode, nothing about changing an interface's IP Address.  any ideas? 

1 Solution
oheigl
Contributor II

Just export/backup the configuration and search for the ip address in the file, then you will find where it is used :)

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3 REPLIES 3
oheigl
Contributor II

Just export/backup the configuration and search for the ip address in the file, then you will find where it is used :)

emnoc
Esteemed Contributor III

The cli cmd  diag sys checkuse system.interface.name  wan1 is what I would start with . Just place the name  interface name ( e.g port1 wan1 wan2 dmz internal etc.....)

 

Ken

 

 

PCNSE 

NSE 

StrongSwan  

PCNSE NSE StrongSwan
jaustgen

oheigl wrote:

Just export/backup the configuration and search for the ip address in the file, then you will find where it is used :)

Looks like one of my coworkers hard coded the source IP for Fortianalyzer:

 

config log fortianalyzer setting set source-ip "12.132.XXX.XXX"

 

Haven't tested yet but I bet this is the cause. (Edit: this did indeed fix the problem)  Thanks!!

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