Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
MustphaBassim
New Contributor III

ping with source IP interface on Fortigate device

Hello Dears

 

I want to make source ping from fortigate firewall device towards internet since by default it is blocked take in mind i am not using VODM anyone can help

 

Bests

4 REPLIES 4
srajeswaran
Staff
Staff

By default it should be allowed, do you have a route ? Can you share the route, interface IP and error you are getting?

 

Regards,

Suraj

- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

MustphaBassim

Hello Dear

thnx for reply

yes default route , NAT configred but no lack to reach internet as show on attached
the IP address is set to port6 as secondary ip address Untitled.png

mpeddalla

Hello @MustphaBassim  ,

 

Thank you for contacting the Fortinet Forum portal.

-You are using correct method on other window can you run below sniffer to see if you are getting reply back ?

 

diagnose sniffer packet any "host 10.150.39.241 and host 8.8.8.8" 4 0 l

ctrl+c to stop sniffer 

 

-If it is ISP secondary check if the arp entry for secondary wan gateway IP is there on FortiGate by command 

 

get system arp 

 

articles  for ping-options:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-ping-public-IP-from-backup-WAN-inte...

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Using-PING-options-from-the-FortiGat...

 

Best regards,

Manasa.

 

If you feel the above steps helped to resolve the issue mark the reply as solved so that other customers can get it easily while searching on similar scenarios.

Rajan_kohli
Staff
Staff

Hi @MustphaBassim,

 

You can use a sniffer on another cli as shown below to verify the interface being used by FortiGate.

 

Dia sniffer packet any ' host 8.8.8.8 and icmp ' 4 0 l

 

Regards

Rajan

 

Rajan Kohli
Labels
Top Kudoed Authors