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papapuff
New Contributor II

help - can't connect vpn ssl from ipad or iphone 6

hi there,

 

need help please.

we already successful configure vpn ssl. try to connect from PC and android device, and work flawless.

but we can't connect using ipad or iphone 6.

 

need help please.

 

thanks

8 REPLIES 8
Christopher_McMullan

Could you describe what client on the iDevices you are using, and how far you get in the connection process before it fails?

Regards, Chris McMullan Fortinet Ottawa

papapuff
New Contributor II

Hi,

 

client use IPhone 6 with IOS 8.

and Ipad mini 2

 

what the information that you need? :)

I'll look into that.

 

thanks.

Christopher_McMullan

Screenshots, mainly...

 

Are they trying to bring up an SSLVPN tunnel, or can they use the client to connect to the web portal successfully?

 

What does the error look like when they can't get any further?

Regards, Chris McMullan Fortinet Ottawa

rwpatterson

I thought (dredging through my foggy memory) that the reason it won't work on iDevices was due to the fact that they can only run one application at a time. That the SSL VPN used or required a second layer, and they were incapable. I may be wrong, but I do recall that from years back.

 

As stated earlier, I may be off base here...

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
papapuff

hi,

 

the client can't connect via web portal, it said ipad doesn't supported by web portal.

 

then the ipad installed forticlient to connect vpn ssl. it's only said "login error - unable to login"

forticlient version: 5.2.0.028

fortigate version: 5.0

 

we can successfully connect vpn ssl from PC and android device. the version of forticlient is also 5.2

 

need help.

 

thank you

Holy

 

No Chance with SSL and Apple :=)

 

just use a native IPsec Client and configure a dialup IPsec on you Fortigate.

 

papapuff wrote:

hi,

 

the client can't connect via web portal, it said ipad doesn't supported by web portal.

 

then the ipad installed forticlient to connect vpn ssl. it's only said "login error - unable to login"

forticlient version: 5.2.0.028

fortigate version: 5.0

 

we can successfully connect vpn ssl from PC and android device. the version of forticlient is also 5.2

 

need help.

 

thank you

NSE 8 

NSE 1 - 7

 

NSE 8 NSE 1 - 7
olufsson
New Contributor

Try to read this manual: https://boxpn.com/setup_o.nvpn_ios.aspx maybe u can find something helpful.

rwpatterson
Valued Contributor III

The link as posted and corrected (without " maybe") do not work.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
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