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fortimail and it's HA cluster setup.

Hello all.


recently our fortimail v6.4.3, which is configured in active\passive cluster, hang a bit. 

as result transport queue was stopped, port 25 closed, no messages was received\deliver to\from internet. 

GUI was not accessible, and the only way to bring system back to life was reboot virtual machine, from hypervisor level. 


And my question is regarding HA cluster, isn't it should activate passive node in such cases, to take over transport service?