erro code (-5) The server you want to connect to requests identification. Please choose a certifica

[pvpsht]

i got a problem with my computer is using win 7 x64, please help me to fix it. I followed the instructions but still couldn't fix the error, I hope you can help

[amuda]

Hi @pvpsht 

May I know did you followed this KB? https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-solve-The-server-you-want-to-connec...

[pvpsht]

i followed that kb but my computer doesn't have this step Navigate to Certificates -> Personal -> Certificates, 

[amuda]

Does this update has been installed?

• Windows 7 SP1; Windows Server 2008 R2 SP1: KB5020448.

[pvpsht]

hi @amuda 

It seems like there is an issue with my computer when trying to install the Windows update KB5020448, my computer can not installed this KB

[dbu]

Hi @pvpsht ,

It looks like the certificate has not been imported. 

[hbac]

Hi @pvpsht,

Are you using certificate for authentication or just username and password? Is FortiGate configured to require client certificate? 

Regards, 

[pvpsht]

hi hbac,

i just using username and password

regards

[hbac]

@pvpsht,

Can you check on FortiGate > VPN > SSLVPN Settings, and make sure 'Require Client Certificate' is disabled? 

Regards, 

[Shashwati]

You can check the following document

https://community.fortinet.com/t5/FortiClient/Troubleshooting-Tip-Resolve-SSL-VPN-Unable-to-establis...