Windows Agent Issue

[Shailendra]

Hi Team,

I have installed windows agent in test server and that is working fine after doing all the troubleshooting. like we have to configure event forwarding from collector to supervisor. I am getting logs for the same.

But issue is that when I installed the agent in production server, all agents are showing disconnected.

I have researched a lot about this issue but not getting help. 

Request you to please help in this situation. Thanks in advance.

FortiSIEM  

[Anthony_E]

Hello Shailendra,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E · Accepted solution]

Hello Shailendra,

I found this KB article which can be helpful:

https://community.fortinet.com/t5/FortiSIEM/Windows-Agent-Registration-Troubleshooting-Tips/ta-p/193...

Could you please tell me if it helps?

Regards,