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Webfiltering Stops

Hello All We' re running a POC with FortiClient on our notebooks and they seem to work fine within our environment. However, when the users leave and use 3G or ADSL at home, they say the Webfiltering stops working. Has anyone experienced this. We also manage them from our FortiManager.
FCNSA FortiGate 60C, 110C, 200B, 310B FortiAnalyzer 100C FortiMail 100 FortiManager 100