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CJ
New Contributor

Not Receiving Email Alerts From FortiAnalyzer

We're running 5.4.1 on the analyzer I've configured it for us to receive alerts but we're not receiving them. 

I am a little confused, I've configured the mail server w/o the email account (under system settings) but under the event handler what should the "from" email address be?

I have it set to the "to" email address which should be our distribution group. 

Can anyone help ?

1 REPLY 1
mbaig_FTNT
Staff
Staff

Hello.. 

You can run below debug to check if FAZ is actually sending the alert email.

This will tell you if issue is with FAZ or your email server.

 

FAZ # diagnose debug application fazmaild 8 FAZ # diagnose debug enable

 

Alternatively try different email domain.

 

Kind Regards

MBAIG