No poe output on Fortiswitch 124E-FPOE

[atadams77]

rebooted my switch yesterday due to having to relocate it.  It is connected to another Fortinet POE, FG-80EPOE.  when it boots up it no longer provides power to my fortinet u431F AP's.  It previously worked in the same config just fine.   

Now via the cli it shows POE errors on all ports: 

Fault 4 Error Type 17 (Port is yet undefined).

at the interface level it shows similar:

Power Fault: Error Type 17 (Port is yet undefined).

I have followed all of the poe related post here including the poe debug, error 36,38, 4, and 17.  None of the recommended actions seem to work.  I have upgraded this switch to the latest FortiOS code as well 7.2.2.

I have also done the poe reset, switch factory reset, still nothing.  Any suggestions?

[gfleming · Accepted solution]

All I can think of is doing a factory reset on the switch and if it still doens't provide POE on factory defaults then it's probably time to talk to TAC and get an RMA.

https://docs.fortinet.com/document/fortiswitch/7.2.2/administration-guide/912640/using-the-reset-but...

https://docs.fortinet.com/document/fortiswitch/7.2.0/fortiswitchos-cli-reference/434023/execute#exec...

[atadams77]

Well if an rma is required, it sure died very easily.  It's not even that old.  I've got an older cisco 3750x poe+ that is still going strong after many more years.  Looks like ill continue to go cisco in the future.