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andreagx
New Contributor

Manage customer Fortigate units as a partner

Hello,

IS there a way to manage all our customer units under the partner account? 

 

Thank you 

1 REPLY 1
mturic
Staff
Staff

Hi,

 

yes, there is, but your customers need to initially create a sub-account on their support portal account.

Once that is done, there is a procedure through the partner portal to bind the partner and end customer accounts.

 

Please see this article for the procedure:

https://community.fortinet.com/t5/Customer-Service/Customer-Service-Note-How-can-I-let-my-Partner-ac...

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