Issue with FG-60F

[Praznovsky]

Hello

We have one faulty  FG-60F that is still in guarantee. We wanted to get replaced but it looks like we need t complete HQIP first. But whne I tried to download test software from the page this appeared

I was not able to to find anything about those  "built-in FortiOS hardware diagnostic commands" . Could you please help me.

[nalexiou]

Hello,

In order to run a full hqip test you can use the command:

di hardware test suite

make sure that you will cable the interfaces following the instructions in  the beginning of the test

Best Regards,

Nikos

[nalexiou]

you can find more information here:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-diagnose-hardware-test-suite-all-with-non-...

[Praznovsky]

Thank you very much for your reply. May I ask you one more question I checked the guide but requires the  device to actually boot and let me get to the CLI but my device does not get that far.

[nalexiou]

Did you try with console port?

Is there any output there when the device is trying to boot?