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retnaosan
New Contributor

Help with re-registering a FortiWiFi 30E

2 Years ago I got from a customer an unneeded unit,

The product is register under his account (expired licenses), and I can't get in touch with him.

Anyway to get it registered under my account?
This is a new account I just created so no licenses on it either.

Thanks!

1 REPLY 1
abarad
Staff
Staff

Hi, retnaosan

 

It's always a good practice to have word with the FortiGate customer support team. They can help you resolve this issue and address all queries related to the device licensing part.

Please reach out to the toll-free number below-

 

To reach support on call:
http://www.fortinet.com/support/contact_support.html