Fortiweb - Waiting Room Custom Template

[gcometa]

Hello everyone,

I upgraded the FortiWeb version to 7.4.1 and saw the new Waiting Room feature. In the documentation I did not find a way to replace the original template. I opened a ticket to support but, I was answered that the feature is not available and you have to open an NFR but they did not indicate
I think this functionality is essential, the ability to edit the html template of the virtual waiting room seems to me the minimum, think trivially about editing languages.

[Anthony_E]

Hello gcometa,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello gcometa,

We are still looking for someone to help you.

We will come back to you ASAP.

Regards,

[gcometa]

ok thank you

[Anthony_E]

Hello,

I found this document:

https://docs.fortinet.com/document/fortiweb-cloud/23.3.0/user-guide/458499/waiting-room

 It is the one you are mentioning in your question?

Regards,

[gcometa]

Hi Anthony,

What you linked me to is for fortiweb in the cloud version, what I refer to is the customization in the on-premises version with Fortiweb hardware.
Also in the new release 7.4.2 there is no option to edit the html of the waiting room....

[guillaume]

The feature to customize Waiting Room template has been added in 7.6 firmware of FWB