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grico
New Contributor

Fortigate GUI not working after upgrade

Hi All 

 

I upgrede my Fortigate 80F to 7.0.6 and now my GUI is not working. I did a rollback to the the previous one and still having the same issue

I got the warning about a non trust cert on the browser. Once I accept and , the login page is never display

 

here is output of the debug

FortiGate-80F # diagnose sys process pidof httpsd
1235

 

Any ideas?
1403
1405
1406
1407
1408
1409
1410

 

 

 

 

FortiGate-80F # [httpsd 1403 - 1660398975 info] fweb_debug_init[409] -- New GET request for "/api/v2/monitor/web-ui/extend-session" from "24.232.150.82:65512"
[httpsd 1403 - 1660398975 info] fweb_debug_init[411] -- User-Agent: "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0"
[httpsd 1403 - 1660398975 info] fweb_debug_init[413] -- Handler "api_monitor_v2-handler" assigned to request
[httpsd 1403 - 1660398975 info] fweb_debug_final[298] -- Completed GET request for "/api/v2/monitor/web-ui/extend-session" (HTTP 401 Unauthorized)
[httpsd 1410 - 1660398975 info] fweb_debug_init[409] -- New GET request for "/logout" from "24.232.150.82:65512"
[httpsd 1410 - 1660398975 info] fweb_debug_init[411] -- User-Agent: "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:103.0) Gecko/20100101 Firefox/103.0"
[httpsd 1410 - 1660398975 info] fweb_debug_init[413] -- Handler "logout-handler" assigned to request
[httpsd 1410 - 1660398975 info] fweb_debug_final[298] -- Completed GET request for "/logout" (HTTP 200)
Timeout

 

4 REPLIES 4
Kangming
Staff
Staff

Can you try switching a browser? For example, when using the Edge browser, in most cases it is because of cache or cookies.

Thanks

Kangming

mzainuddinahm

Change on both ends of the IPsec tunnel, on the Firewall Policies for the IPsec tunnel, the "tcp-mss-sender" and "tcp-mss-receiver" to 1350, using below commands:

 

On FortiGate-1 and FortiGate-2:

 

config firewall policy
    edit <policy id>
       set tcp-mss-sender 1350

               set tcp-mss-receiver 1350

    next
end

MZA
kvimaladevi
Staff
Staff

Hi grico,

 

When you say GUI is not working, could you let us know if you are getting any error or warnings? If yes, could you help us with a screenshot. Also, please confirm if the CLI access works fine.

 

Regards,

Vimala

VinayHM
Staff
Staff

Hi @grico 

 

Can you please check status of https deamon

 

command

fnsysctl ps

 

Regards 

Vinay HM
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