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SinaNaser
New Contributor

Fortigate 200F NP6XLITE error xaui.sdsn

Hi everyone,

We have a FG200F chassis That has been turned off for almost one week. When we powerd on the chassis, it stucked and showing the following errors in console terminal:

  • NP6XLITE: Error: xaui.sdsn[0].cmn_sts.pma_cmn_ready 00000001.
  • NP6XLITE: Error: xaui.sdsn[0].eth_sts.eth_xcvr_pllclk_en_ack 00000001.
  • NP6XLITE: Error: xaui.sdsn[1].eth_sts.eth_xcvr_pllclk_en_ack 00000001.
  • NP6XLITE: Error: xaui.sdsn[2].eth_sts.eth_xcvr_pllclk_en_ack 00000001.

We have an outage in our network and dont have GUI access to the firewall.

I appreciate any help.

Tnx in advance

4 REPLIES 4
Anthony_E
Community Manager
Community Manager

Hello SinaNaser,

 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello SinaNaser,

 

I have found this documentation who is treating NPX6Lite subject:

 

https://docs.fortinet.com/document/fortigate/6.0.0/hardware-acceleration/246096/disabling-np6-np6xli...

 

Could you please have a look on it and tell me if it helped?

 

Regards,

Anthony-Fortinet Community Team.
akristof
Staff
Staff

Hello,

 

If you haven't done it yet, open TAC ticket, this is should be approved for RMA.

Adrian
Toshi_Esumi
Esteemed Contributor II

What version of FortiOS is it running? This hardware is relatively new so there might be some NP6Xlite issues the software hasn't caught(covered) up yet. I would immediately open a ticket in case like this as Adrian suggested so that TAC can determine which would be the case.

 

Toshi

 

Toshi