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Forticlient free version expires
Hi,
When our clients install the Forticlient that they downloaded from fortinet website (ie: https://www.forticlient.com/downloads) either v6.4 or 6.0, they are warned with the following message:
Please contact your administrator or connect to EMS for license activation.Unlicensed VPN access is available until Apr 24, 2021 4:31:19 PM
We don't have EMS server and don't need one.
The Forticlient VPN is supposed to be free to use isn't it ?
Thanks for your support.
Regards,
Jean-Christophe
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You need "FortiClient VPN" but not "FortiClient Fabric Agent with Endpoint Protection and Cloud Sandbox" if you need an SSL VPN client only.
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Hi Team,
You can download forticlient from this portal:
support.fortinet.com > Firmware downloads > FortiClient > Linux > select version
Should see file name such as FortiClient702VPN.deb
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Hi,
this is the version you need: https://links.fortinet.com/forticlient/win/vpnagent (Windows); https://links.fortinet.com/forticlient/mac/vpnagent (MAC)
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Hi,
I'm on Ubuntu and I have the same problem. I'm only using 'fortivpn' and can no longer connect because of the expiration of the licence. I tried uninstalling everything and reinstalling only the .deb package with the latest VPN-only software, from the links aboce, but I still get the same error. What should I do?
Many thanks in advance for your response,
Regards,
Jeremie
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Hi Team,
You can download forticlient from this portal:
support.fortinet.com > Firmware downloads > FortiClient > Linux > select version
You should select forticlient vpn only
Should see file name such as FortiClient702VPN.deb
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Hi,
Thanks for your reply. I think this is what I did. I uninstalled everything on my machine, then installed "forticlient_vpn_7.0.0.0018_amd64.deb", downloaded from the website, but after the install I still get the message:
FortiClient SSLVPN is unavailable: FortiClient VPN trial has expired.
Please contact your administrator or connect to EMS for license activation.
Perhaps there has been a step I haven't followed properly on the uninstall?
Many thanks for your help.
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HI,
Could you uninstall the old Forticlient and install the 6.0.x Forticlient from support.fortinet.com and check the behavior?
ARUNKUMAR.R.
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Yes it could be the scenario...you might not have uninstalled properly
The VPN file does not require any license.
Please recheck again.
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All right, yes, after some search, I found out that the issue could be resolved by removing the folder in ~/.config/FortiClient, that hadn't been cleaned up by apt. Thanks!