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IT-WSF
New Contributor

Forticlient VPN Windows 11 - connection established but no data being received

The VPN client is newly downloaded from "https://links.fortinet.com/forticlient/win/vpnagent". The VPN client settings are the same as on Windows 10. The VPN is established, but the client is not receiving any data.

FortiClient VPN 7.0.7.0345

ITWSF_3-1677155439374.png

 

 

2 Solutions
Joel-H
New Contributor

Le problème vient de la KB2693643.

Une fois désinstallé sur Windows11, le client fonctionne.

 

A voir comment résoudre définitivement ce problème même avec l'installation de la KB.

View solution in original post

7 REPLIES 7
distillednetwork
Contributor III

It maybe related to a driver, check out this article:

https://community.fortinet.com/t5/Support-Forum/Can-t-connect-to-IPsec-VPN-in-Windows-11/m-p/204904
there is an issue with the windows 11 version of the driver. 

IT-WSF

Dear distillednetwork, I dont have problem that VPN is not extablished. I have same problem as I found here:

https://community.fortinet.com/t5/Support-Forum/FortiClient-VPN-bytes-received-0/td-p/231991

or here:

https://community.fortinet.com/t5/Support-Forum/Forticlient-IPSec-VPN-Tunnel-established-however-0KB...

But reinstal Fortcleit doest help (I use latest version), Windows updates also doesnt help.

The VPN is established, but no byte recieved

IT-WSF
New Contributor

I also tested connection with another networkcards and issue is still same. The VPN is established, but no byte recieved

btan

Hello there,


Do you mean with the same VPN login credential, let's say usernameA and passwordA, working fine in Windows 10 machine?
1. Have a Windows 10 machine ready

2. Login to the same VPN gateway with usernameA and passwordA

3. VPN connects and all working fine in Windows 10?

If yes, kindly let us know your Windows version build number.
Start > system information > OS version

Regards,
Bon
IT-WSF
New Contributor

All windows 10 laptops works fine with same users.

Problem is only with Windows 11.

Windows 11 are connected VPN is established, but 0 byte is recived.

Tested with diferent networkcards (wired, wireless) and drivers.

Users and setings are same as with Windows 10.

"FortiClient VPN 7.0.7.0345" and "Windows 11 Pro 22H2 22621.1265"

Joel-H
New Contributor

Le problème vient de la KB2693643.

Une fois désinstallé sur Windows11, le client fonctionne.

 

A voir comment résoudre définitivement ce problème même avec l'installation de la KB.

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