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enilc
New Contributor

Forticlient 7 auto-connect? License?

We use a Fortigate 60E. We list the following licenses: Forticare Support, Firmware & General Updates, IPS, AntiVirus, WebFiltering. We are on Firmware: v7.2.0build1157

 

We have been using SSL VPN for a couple years (version 7.0.6.0290) Started looking into the "Autoconnect" feature shown on the login page. Clicking it give a message that we need to license the full version of Forticlient. I have been looking for a week and cannot figure out which license I need and/or where to purchase it, in order to enable this feature.

 

We had the same problem with version 6, but upgrade to ver7 to see if somehow things had been made clearer.

 

Any help is appreciated.

2 REPLIES 2
Anthony_E
Community Manager
Community Manager

Hello enilc,

 

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

 

Regards,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello enlic,

 

I have found this document:

 

https://docs.fortinet.com/document/forticlient/7.0.0/licensing-guide/423636/uploading-a-license-file

 

Apparently you have to:

 

Contact Fortinet Support to activate, upgrade, or renew your FortiClient EMS license. After you have the license file, you can add it to FortiClient EMS.

 

Regards,

 

Anthony-Fortinet Community Team.
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