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royarpit
New Contributor

FortiManager GUI Not Accessible inspite of being able to ping it

Hi Experts,

 

I'm trying to setup a Virtual FortiManager on my EVE-NG platform. I have performed the following configurations on it through the CLI:

config system interface     edit "port2"         set ip 192.168.1.200 255.255.255.0         set allowaccess ping https ssh http     next end

My workstation IP is 192.168.1.14 and I'm am able to ping it successfully.

C:\Users\Arpit>ping 192.168.1.200 Pinging 192.168.1.200 with 32 bytes of data: Reply from 192.168.1.200: bytes=32 time=119ms TTL=64 Reply from 192.168.1.200: bytes=32 time=211ms TTL=64 Reply from 192.168.1.200: bytes=32 time=307ms TTL=64 Reply from 192.168.1.200: bytes=32 time=389ms TTL=64 Ping statistics for 192.168.1.200:     Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:     Minimum = 119ms, Maximum = 389ms, Average = 256ms

However, whenever I try to access the FortiManager WebGUI on a browser (Chrome, FireFox, etc.) I receive the following error:

This site can’t be reached

192.168.1.200 refused to connect.

 

If someone is aware of this problem, kindly let me know how I could rectify this to access the FMG WebGUI.

Any help would be greatly appreciated :)

 

Regards,

Arpit Roy

11 REPLIES 11
ilan
New Contributor

Hi Arpit,

 

In your Port2 allow webservice

set allowaccess webservice ping http https ssh

royarpit
New Contributor

ilan wrote:

Hi Arpit,

 

In your Port2 allow webservice

set allowaccess webservice ping http https ssh

 

HI Ilan,

 

Thanks for your kind response.

 

I tried the following configuration, but still no luck :(

(port2)# show config system interface     edit "port2"         set ip 192.168.1.200 255.255.255.0         set allowaccess ping https ssh http webservice     next end

Getting the following error:

Unable to connect Firefox can’t establish a connection to the server at 192.168.1.200.

 

Kindly advise.

 

Regards,

Arpit Roy

Jayanb

Hi Arpit,

Did you fixed this issue?

 

Regards

Jayan

paulinster
New Contributor III

You may want to look at your admins users. There may be some restricted host set. In CLi you may look at something like this ... 

 

config system admin user     edit "admin"         set trusthost1 208.x.x.x 255.255.255.224         set trusthost2 208.x.y.y 255.255.255.240         set trusthost3 192.x.x.x 255.255.255.0

 

 

Mikiyas_D
New Contributor

Hello, Royarpit This could be the most delayed response you've ever received. nonetheless, I used two steps to resolve my problem. One, I set the web service's allow-access option, and two, I increased the device's RAM by one GB. total 2048eve-ng.png

eve-ng1.png

Mikias D
Mikias D
Syawal_adhitya

Hello Miki

i have a problem, and i have followed your suggestion like add RAM with your suggested and set allow-access in FMG configuration but still not working.1.png2.png

3.png

 

 

Thanks
Syawal Adhitya

leo_siribere

Hi All,

This solution is work well for me.

Just add webservice in interface and increased the Amount of RAM to 2048.

Thanks Mikias...

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Let's Route the World!
Djihane
New Contributor

Hello, did you find the solution because i have the same problem as you. If you find it please share it with me

Thank you.

wpaz
New Contributor

 I had the same problem, and resolve increase the memory to 8192 and 4 cpu.

Before that the fortimanager was try to create the LVM but does not work, and after increase the memory and cpu, works as expected.

 



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