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electrovalent1
New Contributor

EMS certificate not trusted

Hi,

My v7.2.5 Fortigate has  EMS certificate not trusted.

Is there a way to fix this?

4 REPLIES 4
electrovalent1

Hi hbac,

I am here because i checked this article: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-EMS-certificate-not-trusted-with-cus...

It doesnt say what is the right certificate or the file type exported.

Also there is no option to comment on this article for someone to ask these questions.

dbu
Staff
Staff

Hi @electrovalent1 ,
Usually you should upload on the Fortigate the Root_CA that signed the EMS certificate and the Intermediate_CA if signed by a intermediatte CA . You need to have the full chain of certificates. 
Here is a very good article to understand more about the certificates:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-TLS-and-the-use-of-Digital-Certificates/ta...

 

Here is  how to troubleshoot your issue : 
https://docs.fortinet.com/document/fortigate/7.4.1/administration-guide/185333/configuring-forticlie...

You can share here if you see any error so we can analyze further. 

Regards!

 

 

Regards!
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electrovalent1
New Contributor

Ok, thanks.

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