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Can you use 'Online Renew' as anyone other than the Master User? Any alternatives?
There is a separate department where I work that purchases licenses and bills them to the proper cost centers.
Am I able to create a separate account for them (there is already an email that exists for these situations)?
If not, is there an alternative such as emailing Fortinet's renewals department?
Thank you.
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FortiCloud Products
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You can contact your Fortinet resellers or the sales team and they can help you with this.
Siddhanth Poojary
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This is unhelpful. Online Renew should be visible in the Asset Management portal to IAM users with a permission profile that includes Asset Management, such as SysAdmin.
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We had to make the purchasing account the master user. Kind of ridiculous, but it seems only the master user is able to renew licenses online like this.
