Help
Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
StephenPalmore
New Contributor

Created on ‎10-21-2022 02:32 PM

Approval workflow not sending email

We have Fortimanager 7.0.3 and have a mailserver setup with our O365 domain.

The test email works with no issues.

We have a workflow setup to use that server.

When a change request is made the approvers do not receive an email about the change.

A message trace account we used shows the successful test messages but no attempts for any workflow ones.

 

I am sure this is something stupid but I am new with this :p

Labels:
469
0 Kudos
2 REPLIES 2
Sheikh
Staff
Staff

Created on ‎10-22-2022 12:29 AM Edited on ‎10-22-2022 12:29 AM

Hi Stephen,

 

Have you have gone through this Technical Tip to setup approval workflow in Fortimanager ?

 

https://community.fortinet.com/t5/FortiManager/Techincal-Tip-How-to-use-WorkFlow-mode-with-auto-appr...

 

regards,

 

Sheikh

**If you come across a resolution, kindly show your appreciation by liking and accepting it, ensuring its accessibility for others**
456
0 Kudos
TBRNTWKTech
New Contributor

Created on ‎03-10-2023 09:30 AM

Stephen, 

Did you ever figure out your issue?

339
0 Kudos
Labels
Top Kudoed Authors
View all
Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Social Media
Security Research
Company
News & Articles
Contact Us

Copyright 2024 Fortinet, Inc. All Rights Reserved.