FortiSOAR Knowledge Base
FortiSOAR: Security Orchestration and Response software provides innovative case management, automation, and orchestration. It pulls together all of an organization's tools, helps unify operations, and reduce alert fatigue, context switching, and the mean time to respond to incidents.
jankit6
Staff
Staff
Article Id 275420
Description This article helps to fix the sample playbook issue that does not come with a connector installation
Scope FortiSOAR.
Solution

While configuring data ingestion using the connector, it does not show the sample playbook and fails with the below error:

 

Screenshot_25.png

 

 This may happen due to a sync issue with the content hub or sample playbooks already present in the system.

 

The below steps can help fix the issue:

  1. Uninstall the connector.
  2. Remove the Sample collection if already exists under the playbook collection.
  3. Run the content hub sync command:

sudo -u nginx php /opt/cyops-api/bin/console fortisoar:contenthub:sync

 

  1. Install the connector once the sync is completed.
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