Description |
This article describes what to do when observing a Registration Failure when completing the Setup Wizard.
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Scope | FortiManager, FortiAnalyzer. |
Solution |
In most cases, this error is due to an inability to communicate with FortiGuard servers. Check that the VM has Internet access.
Note: If the ping fails, check default gateway and DNS are properly configured; check that an upstream device is not blocking the traffic.
If deploying the VM in a closed network, it will be necessary to obtain and load an entitlement file. After loading the entitlement file, if the error is still visible:
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