FortiMail
FortiMail provides advanced, multi-layer protection against the full spectrum of email-borne threats
mbernatek
Staff
Staff
Article Id 194806

Description

 
This article provides a workaround for the situation where the AntiSpam license displays 'Trial (Expires unlimited)' on the dashboard. It should be noted that the AntiSpam rating still works when this message is seen.

GUI:

mbernatek_FD36662_tn_FD36662-1.jpg
 
CLI:
 
diagnose debug rating
System Time: 2014-03-25 10:04:37 CET (Uptime: 0d 16h 57m)
License : Trial
Expiration : N/A
Hostname : N/A (Server Override Enabled)


Solution

 
GUI:

In the GUI, go to System -> FortiGuard -> Antispam, change the 'FortiGuard server port' and apply. Wait a while, change it back to the original value and apply again.

Screenshot 2024-08-26 at 12.00.38.png
 

In CLI, 
run the command:

diagnose test application urlfilter 15
 
Ensure that the traffic on the selected port (53/udp, 8888/udp or 8889/udp) is not blocked on the network and that the FortiMail is receiving replies from FortiGuard servers.