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tpatel
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Staff

Created on ‎08-24-2023 10:47 PM Edited on ‎08-24-2023 10:47 PM By Community Manager

Article Id 270293

Technical Tip: 'No Subscription' error on FortiGate Cloud

Description

This article discusses the 'No subscription' error shown in the FortiGate Cloud portal.

This error occurs when the FortiGate Cloud cannot detect the 'FortiCloud Services'. license.

 

nosubcription.png
Scope FortiGate.
Solution

FortiGate Cloud management, analysis, and a one-year log retention license are required to resolve this issue.

 

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