FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Mrinmoy
Staff
Staff
Article Id 290424
Description This article describes how to assign remote access to a FortiGate Cloud sub-account, which is sometimes necessary for business requirements.
Scope FortiGate connected to FortiGate Cloud.
Solution
  1. It is necessary to check the management connectivity from the primary account.

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  1. Login to https://support.fortinet.com/ and select Service -> IAM.
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  2. Create a permission profile as per the screenshots and provide portal access.

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  3. Now, create a new IAM user and assign that profile under that user.

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  4. Generate that password, copy the reset link, and share it with the new user.


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  1. Using that reset link, the new user will reset his account password. Additionally, it is necessary to note down the account ID info.

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  1. The new user will select the 'IAM login' option from https://support.fortinet.com/ to log in to their account.

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  2. It will verify the user one more time.

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  3. After logging in, the user will able to access the 'FortiGate Cloud' portal from the Services option.

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  4. Finally, it will redirect the user to the FortiGate Cloud account and will allow the user to log in to FortiGate remotely.

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