Technical Tip: FortiGate 'FortiManager Cloud' option is greyed out

[ychia]

Description	This article describes the case when under UI -> Security Fabric -> Fabric Connectors -> Central Management -> edit -> FortiManager Cloud is greyed out. When trying to select it, the error 'Requires a FortiManager Cloud entitlement' appears.
Scope	FortiGate.
Solution	Ensure that FortiGate entitlement is updated via FortiGuard Distribution Server(FDS), and perform the following CLI commands: diagnose debug application update -1 diagnose debug enable execute update-now It should show the output about 'FortiManager Cloud entitlement' as below: 2023-08-10 10:01:53 upd_status_extract_alci_info[1361]-Extracting account contracts...(UserID=110XXXX|SerialNumber=FMGVCLTMXXXXXXXX|Cont ract=FMGC-6-20240805-10-10 Once the license is being updated, it is possible to verify by running the CLI command 'diagnose test update info', it should show a valid FortiManager Cloud entitlement under account contracts as below: Account contracts: FMGC,Mon Aug 5 08:00:00 2024 Now it is possible to add the FortiGate to FortiManager Cloud.