FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ajoy
Staff
Staff
Article Id 294182
Description This article describes the error '-9999:-9999' which appears when configuring an existing tunnel for example from Static to Dial-up or vice versa.
Scope FortiGate v6.x.x, v7.x.x.
Solution
  1. Changing the tunnel from Dial-up to static: An error is seen on the top right corner with a Red label and the error '-9999:-9999'.

 

Dialup_static.png

 

  1.  Changing the tunnel from Static to Dial-up: An error is seen on the top right corner with Red label and the error '-9999:-9999'.

 

static_dialup.png

 

As the tunnel requirements are different for different features of the tunnel, the error shows up.

It is necessary to create a new tunnel or would have to delete the existing tunnel and create a new one as per the requirement as it is not possible to change the type of the tunnel on an existing tunnel.

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