| Description | This article describes the case when the admin cannot find which user is connected with the IPsec dialup tunnel. |
| Scope | FortiGate, all firmware. |
| Solution |
The admin needs to know which user is connected with the IPsec dialup tunnel successfully. VPN -> IPSec Tunnels only shows '1 dialup connection' and does not mention the username. Select '1 dialup connection':
Here the XAUTH user is unchecked, check that and it will be possible to see the username connected with the dialup tunnel. Also, go to Log & Report -> System Events -> VPN Events -> Check XAUTH user to see the user in the logs.
If the issue persists, contact the TAC team. |
