Technical Note: FortiAnalyzer is not acce...

FortiAnalyzer

FortiAnalyzer can receive logs and Windows host events directly from endpoints connected to EMS, and you can use FortiAnalyzer to analyze the logs and run reports.

Article Id 198779

Description

This article provides a possible solution for the situation where the event log on FortiAnalyzer displays the following message:

Unable to accept logs from Device...... due to internal error, errcode=-1002.

Solution

This may be due to the processes fortilogd and sqllogd not working correctly. They can be restarted using the following CLI commands.

#diag test app fortilogd 99
#diag test app sqllogd 99

After restarting the processes the FortiAnalyzer should now operate correctly and receive logs from associated FortiGates.

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Technical Note: FortiAnalyzer is not accepting logs, event log reports unable to accept logs from device

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