Meru Technical Note - Windows client can not connect via smart connect

Windows client can not connect via smart connect.  IDM showing error for window client “MS-CHAP-Error="E691 R=1". 

KB ARTICLE TYPE:  Troubleshooting

RELATED PRODUCTS: IDM, Windows

RELATED SOFTWARE VERSIONS: IDM ver 13.10

KEYWORDS: Smartconnect, AD, authentication

Resolution/Work Around:

- It appears that after upgrade the IDM server is no longer joined to the AD domain. This is required for Windows client 802.1x connections authenticating against an AD Server.

- A workaround is to edit the AD server in IDM box Admin > Network Access Policy > Authentication Policy.

- Go through the wizard, you will see a screen confirming whether or not IDM is joined to the domain, click 'join the domain' and provide the AD credentials.

- Once IDM is joined to the AD Domain, Windows authentications will again work.

Afftected Client:

- Window’s client

- IOS no issue

Next step:

- It will be address in the next release

- Bug#40929 shows as fix