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nmichael
Staff
Staff
March 11, 2016

Meru Technical Note - License Validation Failure. 'Error: License doesn't support this feature'

  • March 11, 2016
  • 0 replies
  • 1028 views
Description

Receiving the following error while uploading the license.

ERROR: Validation of the licenses failed. License manager returns the following - Error: License server doesn't support this feature. The feature has expired or has not yet started.


Solution

Any Meru service that relies on certificates - be it licensing, SSL, etc. can be severely impacted if the system time & date are not properly set. If the appliance cannot be connected to the Internet for NTP settings (or to an internal NTP server) then set the date/time manually. Incorrect time could easily cause problems decrypting the license-key file.