Meru Technical Note - Clients unable to communicate with Fujitsu Scan Snap iX500 scanners.
Description
Scope
Solution
Clients and scanners will connect to the wireless network without any issues but when a client tries to scan using the wireless scanner they are unable to talk to the scanner.
Clients unable to communicate with Fujitsu Scan Snap iX500 scanners.
Scope
KB ARTICLE TYPE: Troubleshooting
RELATED PRODUCTS: NA
RELATED SOFTWARE VERSIONS: All versions
KEYWORDS: guest vlan, restrict
Solution
Clients and scanners will connect to the wireless network without any issues but when a client tries to scan using the wireless scanner they are unable to talk to the scanner.
Solution: Enable multicast in the ESS profiles and allow all UDP ports upstream and downstream.