Meru Technical Note -Clients are not able to view a particular ESSID

STEP 1:

Verify LED status on the AP in question, LEDs should be green and one blue.

STEP 2:

Validate if the AP is broadcasting the ESSID. In the GUI, go to Configuration >> Devices (APs) >> Select AP >> click Settings >> click ESS-AP tab

STEP 3:

If AP is not broadcasting the ESSID, click on the ADD button, select ESSID from the drop-down box, click OK.

STEP 4:

For AP 300 please check the Vcell setting on AP and essid and it should be same

RESOLUTION :

Added the ESSID on this AP allowing the clients in this area to view and connect to it.

ROOT CAUSE:

The AP in question was not broadcasting this particular ESSID.