Technical Tip: FortiClient stuck at connecting on ...

yderek · 10-10-2024

Description This article describes a workaround for admin profile only getting read-only access when FortiGate managed by FortiManager. Scope FortiGate. Solution FortiGate administrator account only gets read-only access if Fortigate is managed by Fo...

yderek · 08-13-2024

Description This article describes a possible fix for FortiClient v7.4 stuck connecting on Windows 11. Scope FortiClient. Solution Try to manually navigate to the issue computer with the following path: C:\Program Files\Fortinet\FortiClient\ FortiTra...

yderek · 07-28-2024

Description This article describes how FortiGate handles backup images when upgrading and naming images in FortiOS. Scope FortiOS. Solution FortiGate will keep a backup image when performing an upgrade or downgrade, in case any rollback action is req...

yderek · 07-02-2024

Description This article describes how to obtain the firmware of LTE modem/ 3G4G model Fortigate and how to upgrade them in GUI instead of TFTP. Scope FortiGate Solution When troubleshooting 3G4G Modem for WWAN or SIM card issues, it is often necessa...

yderek · 06-04-2024

Description This article explains the behavior when FortiGate is in an HA cluster and Standalone, the file name will be different. Scope FortiGate v7.1 and above. Solution Automation backup file name will be generated by the string customized in 'Aut...

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Technical Tip: Administrator account login not able to obtain admin access when Fortigate managed by FortiManager