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Description This article describes how to troubleshoot Remote Sync Rules functionality. Tests are conducted in a lab environment, and log analysis is performed on data generated by the Remote-Sync-Rule. A rule named 'Test', which filters only two use...
Description This article describes the procedure for generating a Certificate Signing Request (CSR) on FortiAuthenticator. FortiAuthenticator functions as a Certificate Authority, and a CSR is required when obtaining a trusted SSL/TLS certificate fro...
Description This article outlines best practices for upgrading FortiAuthenticator clusters configured in load-balancing mode. Scope FortiAuthenticator Cluster Load-Balancing. Solution This article outlines best practices for upgrading a FortiAuthenti...
Description This article provides a step-by-step guide on collecting logs from FortiToken Mobile, which are essential for troubleshooting issues related to FortiToken-Mobile manual tokens or push notifications not functioning properly. Scope FortiTok...
Description This article describes the steps required to format/flash a FortiAuthenticator hardware device and install a desired firmware using a TFTP server. This procedure is especially helpful for resolving issues such as database corruption, syst...