Troubleshooting Tip: Cannot assign Tokens to users...

ocara · 01-13-2025

Description This article describes the procedure for generating a Certificate Signing Request (CSR) on FortiAuthenticator. FortiAuthenticator functions as a Certificate Authority, and a CSR is required when obtaining a trusted SSL/TLS certificate fro...

ocara · 12-19-2024

Description This article outlines best practices for upgrading FortiAuthenticator clusters configured in load-balancing mode. Scope FortiAuthenticator Cluster Load-Balancing. Solution This article outlines best practices for upgrading a FortiAuthenti...

ocara · 11-24-2024

Description This article provides a step-by-step guide on collecting logs from FortiToken Mobile, which are essential for troubleshooting issues related to FortiToken-Mobile manual tokens or push notifications not functioning properly. Scope FortiTok...

ocara · 10-24-2024

Description This article describes the steps required to format/flash a FortiAuthenticator hardware device and install a desired firmware using a TFTP server. This procedure is especially helpful for resolving issues such as database corruption, syst...

ocara · 07-25-2024

Description This article explains how to troubleshoot when it is impossible to assign a FortiToken Mobile to a user. The error message displayed is: 'Unable to provision token FTKMOB------: Unknown error. Your changes have been rolled back. Please tr...

ocara · 06-26-2024

Dear, For Forti-OS 7.2.8 the minimum version you can use is 5.0.0314. You can take a look at below link explains better FortiOS product integrations: https://docs.fortinet.com/document/fortigate/7.2.8/fortios-release-notes/242321 5.0 build 0314 and l...

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Technical Tip: How to create a Certificate Signing Request (CSR) on FortiAuthenticator

Technical Tip: Best practices for upgrading FortiAuthenticator cluster in Load-Balancer Mode

Technical Tip: Collect logs on FortiToken Mobile Application for Troubleshooting

Technical Tip: Procedure to flash FortiAuthenticator