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‎12-02-2024
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Description This article provides a step-by-step guide on collecting logs from FortiToken Mobile, which are essential for troubleshooting issues related to FortiToken-Mobile manual tokens or push notifications not functioning properly. Scope FortiTok...
Description This article describes the steps required to format/flash a FortiAuthenticator hardware device and install a desired firmware using a TFTP server. This procedure is especially helpful for resolving issues such as database corruption, syst...
Description This article explains how to troubleshoot when it is impossible to assign a FortiToken Mobile to a user. The error message displayed is: 'Unable to provision token FTKMOB------: Unknown error. Your changes have been rolled back. Please tr...
Description This article describes how to configure RADSEC between FortiAuthenticator and FortiGate. The same steps should be followed in case another non-Fortinet Radius client is used. Related document: Add RADSEC client support A RADSEC Web server...