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sramanujam
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‎12-18-2025
Last activity: Dec 18, 2025 11:58:06 PM
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Troubleshooting Tip: How to resolve the 'Data Ingestion playbook not found for this connector' error

12-18-2025
Description This article describes how to resolve the 'Associated data ingestion playbooks not found for this connector. Please ensure they are in place for configuring ingestion.' error in the Data Ingestion Wizard. Scope FortiSOAR v7.5.x, v7.6.x. S...

Technical Tip: How to Fix Missing Offenses in FortiSOAR by Updating QRadar Playbook Filters

12-18-2025
Description This article describes an issue where some QRadar offenses may be missed during FortiSOAR ingestion due to changes in API query parameters. Default playbooks use the start_time parameter in filter queries, which can cause certain offenses<!-- --><!-- --><!-- --><!-- --><!-- --><!-- -->...

Technical Tip: Configuring SNMPv2c Monitoring on FortiSOAR Node

12-10-2025
Description This article describes how to configure SNMPv2c on a FortiSOAR node for monitoring purposes. It includes the installation of necessary packages, configuration of SNMP, and verification of SNMP service functionality. Scope FortiSOAR v7.6.x...

Technical Tip: How to Enable Embedded Secure Message Exchange (SME) in FortiSOAR via CLI

12-08-2025
Description This article provides how to enable embedded Secure Message Exchange (SME) in FortiSOAR using the Command Line Interface (CLI). It includes commands for enabling SME, configuring mTLS, and updating event listener certificates to ensure se...

Troubleshooting Tip: How to resolve 'Error Manager: Start(): 492' in FortiSOAR HA setup due to Postgresql file permissions

09-10-2025
Description This article provides step-by-step instructions to resolve the error 'ERROR manager: start(): 492', which occurs due to permission issues accessing files in the PostgreSQL data directory on the primary node. ------------------------------...
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