Description This article explains how to troubleshoot a FortiGate
scenario where multiple eBGP neighbors are configured on the same
interface, but the sessions remain in the Idle state even though ICMP
and TCP/179 connectivity are working correctly. ...
Description This article describes the reason and solution when a local
super admin user cannot be deleted on a FortiGate, despite having no
visible references in the GUI or configuration. Scope FortiGate.
Solution An attempt to delete a local super-...
Description This article describes the behavior of the 'Device
vulnerability lookup on FortiGuard' system event and guides on
suppressing these log alerts in FortiGates. Scope FortiGate, FortiOS,
FortiGuard Solution Users may observe frequent system ...
Description This article explains how to block a device from obtaining a
DHCP lease on a FortiGate by using its MAC address in the IP address
assignment rules under the DHCP server settings. Scope FortiGate
Solution Navigate to the DHCP server settin...
Description This article explains an issue where the FortiToken Mobile
application fails to launch on iOS devices after enabling or disabling
app notifications. This issue is observed after upgrading to FortiToken
Mobile v5.5.0.0139 and affects vario...
Hello @matchelo You have 3 options: 1. Generate a Certificate from
Windows Server: You can generate and export a CA certificate from your
Windows Server and import it into the FortiGate for SSL VPN
authentication. 2. Use the Built-in Certificate of F...
Thank you for responding @ctyctyctctcty, Could you check how the
destination is responding configured in the Performance SLA? How SD-WAN
is configured and what are the priorities. The Phase 1 setup seems
stable, but Phase 2 is where the problem arise...
Hello @ctyctyctctcty Try running a sniffer on the source and destination
side to see where the loss is occurring.dia sniffer packet "host x.x.x.x
and icmp" 4 0 l Try using the above command, where x.x.x.x is the source
IP address that you have on per...
@Aadar-Soomro Here is an article to initially troubleshoot the
issue:https://community.fortinet.com/t5/FortiGate/Technical-Tip-VOIP-calls-using-SIP/ta-p/193831
The above article has a list of further articles at the bottom to
further investigate the ...
@BlueP Yes, you are good to follow the upgrade path tool, please refer
to the follow article for
details:https://community.fortinet.com/t5/FortiGate/Technical-Tip-Manual-firmware-upgrade-by-referring-to-an-upgrade/ta-p/193305
In order to view if a fi...
