Troubleshooting Tip: How to resolve exchange conne...

jhimanshu · 04-04-2024

Description This article describes how to resolve the error 'Not allowed to access a Non-IPM folder'. Scope FortiSOAR and Exchange Integration. Solution Users may encounter a 'Not allowed to access Non-IPM folder for the exchange connector action 'Ge...

jhimanshu · 02-23-2024

Description This article describes how to overcome the permission issue for the user configured in Symantec DLP connector. Scope FortiSOAR and Symantec DLP integration. Solution A few things have to be verified: The user has read and Write Permission...

jhimanshu · 12-20-2023

Description The article describes how a user can sync the Instance NTP. Scope FortiSIEM Version 6.4.0 and later. Solution To configure the NTP Server: Verify if the chronyd service is up and running:systemctl status chronyd.service Add the organizati...

jhimanshu · 07-14-2023

Description This article describes expressions that can be used to display a month and year with the richtext content widget. Scope All supported versions of FortiSOAR. Solution Create a richtext content widget above the chart. Select the 'Richtext C...

jhimanshu · 06-30-2023

Description This article helps to overcome the '.ConnectorError: Error importing module : 'NoneType' object has no attribute 'loader' (Module not available in env)\n Connector :: code-snippetV2.0.3' Scope All supported versions of FortiSOAR. Solution...

jhimanshu · 05-14-2024

Hello Muhammed,Thank you for reaching out.It seems the SMTP server you are trying to integrate does not support user authentication.Can you please remove the user credentials from the connector configuration once and verify the SMTP connector health?...

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Troubleshooting Tip: How to resolve exchange connector action failure

Troubleshooting Tip: Overcome the error 'User [username] does not have permission to run report [Report ID]' for integration with Symantec DLP

Technical Tip: Steps to configure the NTP Server

Technical Tip: How to print the present and previous month in words with a year in a richtext content widget

Troubleshooting Tip: To check the necessary packages for importing the modules in Code-snippet Connector

Re: SMTP

Troubleshooting Tip: How to resolve exchange conne...

Technical Tip: Steps to configure the NTP Server

Technical Tip: How to print the present and previo...

Technical Tip: The Graph on FortiSOAR dashboard sh...

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