Troubleshooting Tip: Adding Redundant FortiGuard A...

bmehta · 10-22-2025

Description This article explains how to add redundant FortiGuard anycast server IPs in scenarios where only a single server IP is configured on a FortiGate. Scope FortiGate. Solution FortiGates running v7.4.7 or earlier that use FortiGuard Web Filte...

bmehta · 10-21-2025

Description The article describes the security and operational implications of enabling or disabling the 'Allow websites when a rating error occurs' setting on FortiGate devices. Scope FortiGate. Solution FortiGate finds the hostname of the website d...

bmehta · 07-21-2025

Description The article describes the impact of having incorrect FortiGate time or a Network Time Protocol (NTP) synchronization failure on the FortiGate. Scope FortiGate. Solution FortiGate system date and time may not be accurate if there is an iss...

bmehta · 06-09-2025

Description This article describes how to handle a scenario where FortiManager is unable to retrieve user and user group information from a remote authentication server, such as an LDAP server. Scope FortiManager. Solution When configuring FortiManag...

bmehta · 03-05-2025

Description This article describes the steps to take when the FortiGate central management settings are switched from backup mode to normal mode. Scope FortiGate/FortiManager. Solution When the FortiGate configuration under central management is reve...

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