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vermap · 10-21-2025

Description This article explains an issue where, after selecting 'Sign in with FortiCloud', the FortiGate generates a SAML AuthnRequest containing an AssertionConsumerServiceURL (ACS) that points to a link-local IP address (for example, https://169....

vermap · 04-27-2025

Description This article describes how to downgrade to the previous version in FortiGate Cloud Scope FortiGate Cloud. Solution It can be necessary to downgrade to the previous version in FortiGate Cloud. This can be done by enabling the Legacy Portal...

vermap · 04-21-2025

Description This article describes a FortiGate Cloud behaviour when a user tries to log in to FortiGate via the Cloud access button on FortiGate Cloud, and it logs in without prompting for a sign-in. Scope FortiGate Cloud, FortiGate. Solution When a ...

vermap · 03-17-2025

Description This article describes the troubleshooting steps when the captive portal with SAML authentication with the WiFi users failed to load with the error 'Firewall Authentication Failed'. Scope FortiGate. Solution When connecting to the WiFi SS...

vermap · 03-14-2025

Description This article describes how to troubleshoot when VLANs are not getting edited when trying to change it under the FortiSwitch ports VLAN. Scope FortiGate+. Solution There will be specific situations that require a change of VLAN for the swi...

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Technical Tip: FortiGate Sends AuthnRequest with 169.254.x.x ACS URL, Preventing FortiCloud SSO Login

Technical Tip : How to downgrade to previous version in FortiGate cloud

Technical Tip : Logging to FortiGate via Cloud access in FortiGate Cloud does not give sign-in prompt

Technical Tip: Captive portal with SAML for wifi users not connecting with error 'Firewall Authentication Failed'

Troubleshooting Tip : The user is unable to edit the VLANs on FortiSwitch ports on the FortiGate

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