Description This article describes the optimization of the FSSO agent
when the collector agent shows an unprocessed logon event in the log
file. Scope FSSO collector agent installed on Windows server. Solution
Error: 'Multiple unprocessed logon event...
Description This article describes license/seat allocation to the user
in FortiVoice hosted behind the FortiGate to register a FortiFone
application. Scope When FortiVoice is behind the FortiGate. Solution To
register a FortiFone or softphone applica...
Description The article describes, how to add an overlapping subnet on a
different interface(s) and resolve routing issues. Scope FortiGate.
Solution To use the same subnet on more than one interface, it is
required to enable overlap-subnet Use the f...
Description This article describes how to handle errors when negotiating
FCP protocol version with server- ERR_NETWORK. Scope FortiEMS server
behind the FortiGate firewall. Solution While deploying the update
package on the FortiEMS server, the follo...
Description This article describes how to enable DLP on FortiGate using
the GUI. Scope FortiGate version 7.6.0. Solution In the newer FortiGate
versions such as 7.4.x and 7.6.x, the DLP option is not available under
Security Profiles and Feature Visi...
Optimization of the collector agent can be done as follows: 1.) Changed
the Max worker thread to 576 on logic- Max Worker Threads = 512 +
((Logical CPUs − 4) × 16)2.) Set log level to Debug and log size to 100
MB.3.) Cache user group results to 60
Refer to the link below for more information
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Blocking-ICMP-type-3-messages-Destination/ta-p/193807
Apologies for the late replies:It could be possible that your ISP is
blocking packets on port 500. diagnose sniffer packet any 'host and port 500' 4 0 l
Related documents for more information
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Understanding-the-FSSO-Working-DCAgent-Error-Too/ta-p/332274https://community.fortinet.com/t5/FortiGate/Technical-Tip-Tips-to-optimize-FSSO-Collector-Age...
You can also refer to this article for more information
https://community.fortinet.com/t5/FortiGate/Technical-Tip-IPSec-dial-up-full-tunnel-with-FortiClient/ta-p/189452