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desaia
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‎04-17-2025
Last activity: Apr 17, 2025 10:15:40 AM
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Troubleshooting Tip: SSIDs not broadcasting after the HA failover due to 'wpad_ac' process consuming high CPU

03-25-2025
Description This article describes how to investigate high CPU usage due to the 'wpad_ac' process. Scope FortiOS 7.4.3. Solution Examine the output of 'diagnose sys top', which will show the 'wpad_ac' process consuming high CPU: Run Time: 181 days, 4...

Troubleshooting Tip: Unable to configure ZTNA firewall policy when central NAT is enabled

10-24-2024
Description This article describes how to configure ZTNA firewall policy when central NAT is enabled. Scope FortiOS 7.2.5 and above. Solution FortiGate with multiple VDOMs and central NAT disabled will have the ZTNA firewall policy under 'Policy & Ob...

Troubleshooting Tip: 'System files integrity check failed!' message observed when performing downgrade from FortiOS 7.2.5+ to FortiOS 6.4

08-23-2024
Description The article describes troubleshooting steps to take if the FortiGate enters a boot loop when performing a downgrade from FortiOS 7.2.5+ to FortiOS 6.4. Scope FortiOS 7.2.5 and above, 6.4 and above. Solution When performing a downgrade fro...
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