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adhillon
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Staff
‎09-16-2025
Last activity: Sep 17, 2025 3:48:34 AM
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Technical Tip: How to read SIP alg debugs and find pinholes from RTP headers

06-17-2025
Description This article describes what and how to check in the sip debugs and session table for no or one-way audio over SIP calls. Scope FortiGate. Solution   For the SIP traffic from the phone on LAN to remote phone with SNAT enabled on FortiGate ...

Troubleshooting Tip: Workaround to achieve per policy level anti-replay strict in NGFW policy-based mode

06-05-2025
Description This article describes an issue where it is not possible to configure the anti-replay check to be applied per policy for a FortiGate operating in policy-based mode. Scope NGFW Policy-based mode. Solution When FortiGate is operating in the...

Technical Tip: LTE modem firmware upgrade on FortiGate fails with message ‘Firmware Upgrade Timeout/Error!'

09-16-2024
Description This article describes a known-issue where FortiGate models that have built-in LTE modems (such as the FortiGate-40F-3G4G and FortiGateRugged-60F-3G4G) are unable to successfully upgrade the LTE modem firmware when on certain FortiOS firm...

Technical Tip: Captive portal user logout from the client machine and direct url to login to captive portal

05-21-2024
Description This article describes how client can log out from the Captive portal(instead of de-authenticate from FortiGate) and how to log in with a direct URL. Scope FortiGate. Solution After successful login to the captive portal if the user wants...
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