Re: FortiSandbox - [Scan Notification] Attachments...

srahmat · 06-16-2024

Description This article describes how to troubleshoot a log showing '[Scan Notification]' in the email subject. Scope FortiMail. Solution When checking on the cross-search log, it shows the '[Scan Notification]' is added in the email subject such as...

srahmat · 06-09-2024

Description This article describes that BEC-Impersonation Analysis can not be detected if the user display name has an apostrophe in FortiMail v7.4.x. Scope FortiMail v7.4.x Solution This issue happens when the 'Display Name Pattern' in the Impersona...

srahmat · 05-14-2024

Description This article describes how to troubleshoot the IP extension not showing in the GUI after restoring the config to the new FortiVoice-VM. Scope FortiVoice. Solution After spinning up a new FortiVoice VM and restoring the config file, check ...

srahmat · 05-08-2024

Description This article describes how to resolve an issue where FortiMail using a subscription-based license informs the user that a license uploaded to the FortiMail VM is invalid. Scope FortiMail Solution This is only applicable for FortiMail usin...

srahmat · 04-15-2024

Description This article explains how to troubleshoot a sender domain check that failed when receiving an email from a trusted sender. Scope FortiMail. Solution The sender domain check in Session Profile will check if the sender domain name exists in...

srahmat · 06-11-2024

Hi Celina, 1) Can you know the FortiMail's mode only with a report log ? If so, what field you must check, with the explanation for each one of them ?>> No you can't. 2) In the access receive rule, in my knowledge the RCPT TO field has to be the prot...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

srahmat · 03-28-2024

Hi, There is no option to edit or customized the release website.

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Troubleshooting Tip: '[Scan Notification]' in email subject found in the email log

Technical Tip: BEC-Impersonation Analysis not detected if user display name has an apostrophe

Troubleshooting Tip: IP extension not showing after restore the config file to the new FortiVoice VM

Troubleshooting Tip: License detected as invalid when uploading it to the FortiMail VM

Troubleshooting Tip: The sender domain check failed

Re: Fortimail