Re: FORTINDR VM - RESPONSE

srahmat · 09-02-2025

Description This article describes the meaning of the log showing 'expunge: box=INBOX' in the mail event log for IMAP subtype. Scope FortiMail server mode. Solution In the mail event log for IMAP subtype, showing log as per example below. This log me...

srahmat · 09-02-2025

Description This article describes how to troubleshoot the System Event log showing 'DNS Alert: Still no TCP response from server'. Scope FortiMail. Solution In the System Event log, it shows: 'DNS Alert: Still no TCP response from server x.x.x.x', s...

srahmat · 08-03-2025

Description This article describes about VRFY command in FortiMail. Scope FortiMail server mode. Solution An SMTP command called VRFY is used to confirm whether an email address is present on a mail server. It enables a client to verify the validity ...

srahmat · 08-03-2025

Description This article describes how to troubleshoot an issue where a quarantined email cannot be released by web release from a quarantine report. Scope FortiMail Gateway and Server Mode. Solution In this scenario, the recipient received the quara...

srahmat · 07-08-2025

Description This article describes how to troubleshoot the Chromecast issue with FortiRecorder. Scope FortiRecorder. Solution Below are some steps to follow to troubleshoot the issue with Chromecast for FortiRecorder. FortiRecorder must have a public...

srahmat · 03-10-2025

Hi, FortiMail in v6.4.x have option to exempt the URLs from FortiGuard URL and web filter. Refer here: https://docs.fortinet.com/document/fortimail/6.4.8/administration-guide/915170/configuring-the-fortiguard-url-filter#security_286816123_1715711

srahmat · 10-31-2024

Hello Mahmood, FortiNDR not clean the malware files on its own. It use to detects the malware or network anomalies. If the FortiNDR is integrate with FortiGate, when the file was submitted from FortiGate and the FortiNDR detect the file was malicious...

srahmat · 06-11-2024

Hi Celina, 1) Can you know the FortiMail's mode only with a report log ? If so, what field you must check, with the explanation for each one of them ?>> No you can't. 2) In the access receive rule, in my knowledge the RCPT TO field has to be the prot...

srahmat · 03-28-2024

Hi, You can try disable the send notification Security > Disarm & Reconstruction > Attachment. Refer here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/922690/configuring-content-disarming-and-reconstruction

srahmat · 03-28-2024

Hi, Did you have any screen capture for that. You can try refer document here: https://docs.fortinet.com/document/fortimail/7.4.2/administration-guide/140567/configuring-antivirus-profiles-file-signatures-and-antivirus-action-profiles#profile_2424801...

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Technical Tip: Meaning of mail event log for IMAP subtype show 'expunge: box=INBOX'

Technical Tip: System Event log showing 'DNS Alert: Still no TCP response from server'

Technical Tip: VRFY command in FortiMail

Troubleshooting Tip: Cannot release user quarantined email using web release from quarantine report

Troubleshooting Tip: How to troubleshoot Chromecast issue with FortiRecorder

Re: Fortimail and received URLs. Is Web Rating override possible?